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Frequently Asked Questions

Our services include both daily operational maintenance and complete building and territory management. The service includes a personal manager who coordinates your needs, security system monitoring and protection, concierge service, landscaping and landscaping services, exterior and interior cleaning and hygiene of the building, as well as building management and technical services.

You can see a detailed description of the services. On the link.

We provide maintenance services for both the entire complex and specific services. The choice depends on the needs of the residents/developer.

The cost is determined by taking into account several criteria, including the size and scale of the facility, the type and scope of services required, the frequency of inspections, and the duration of the service.
This approach ensures a fair and transparent price for each object.

Professional maintenance directly affects the market value of a building. Timely inspections and preventive maintenance reduce the risk of costly damage. Continuously maintained technical systems, such as heating, cooling, elevators and security systems, maintain the functionality of the building. A well-maintained building attracts tenants, which increases investment interest. High-standard service strengthens the image of the building and improves its investment and commercial attractiveness.
Our service is not just daily maintenance — it is an investment in maintaining and increasing the value of the building.

Our primary goal is to ensure that technical incidents do not occur, or occur as rarely as possible. This is ensured by preventive maintenance performed by our professional technical staff, which is carried out according to a pre-defined schedule tailored to the needs of the facility.
Also, every building has a personal manager who carries out daily monitoring of the building's systems and equipment and ensures timely identification of a possible problem, transfers information to the relevant technical team, monitors the entire process of solving the problem - from detection to complete elimination and informs residents about the progress and results of the work. In addition, our customers have the opportunity to report the problem (and attach a photo if necessary) via the mobile application, as a result of which the request for technical assistance will be automatically sent to the building's personal manager and the relevant technical team for immediate response.
This approach guarantees that technical incidents will be resolved quickly and efficiently, and residents will be constantly informed about the processes taking place in their apartment building.

We use an application created for tenants, where each user can see in real time:
• Own payment history
• Overall budget allocation
Targeted expenses (e.g., maintenance, cleaning, repairs)
• Ongoing and planned projects.

This ensures a completely transparent financial process, where residents can see in detail how the money they pay is spent and what the overall budget is allocated to.

Professional care provides what residents would not be able to do independently in their daily lives:
Prevention: Specialists detect a problem in time before it turns into a serious accident.
Safety: Technical inspections and controls protect the building and residents from danger.
Time management: You no longer need to separately find a plumber, electrician, or handyman — everything is integrated into one service.
Cost optimization: Preventive and preventive maintenance reduces the risk of large-scale accidents, thus avoiding large and unexpected costs.
Comfort and peace of mind: You know that your living environment is protected, cared for, and in the hands of professionals.

First of all, use our mobile app — it's the fastest and most convenient way to report a problem, monitor processes, and fix urgent issues. You can also rate the work performed in the app, which helps us constantly improve the quality of service.

If you wish, you can contact your building manager or call our hotline.

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